Thomas Cook Agency Agreement

An agreement has been reached with Hays Travel Limited for Thomas Cook`s acquisition of the entire UK retail site. The agreement to acquire the British Slots at Manchester Airport (MAN), Birmingham Airport (BHX) and London Stansted Airport (STN), the second transaction announced for Thomas Cook`s UK slots portfolio. The sale price was not disclosed. Our privacy policy: If you have any questions about the table received from your bookings, please contact AlixPartners at the original email address, which is, or call the team on 01733 416629. is a website run by Thomas Cook Tourism (UK) Proprietary Limited (“We”). We are registered in England and Wales under the company number 12211539 and have our head office at 8th Floor, 20 Farringdon Street, London, EC4A 4AB, United Kingdom. In 2010, the Thomas Cook Group agreed with Co-operative Group to merge its branch network with that of The Co-operative Travel. The transaction was approved by the Competition Commission in 2011 and the joint venture was 66.5% owned by the Thomas Cook Group, 30% of the Co-operative and 3.5% of the Midlands Co-operative (in 2014, the joint venture was called Central England Co-operative). [25] The operation gave rise to the UK`s largest travel network. [26] Thomas Cook going Places brands have been renamed under the Co-operative brand. [27] The CAA has created a website for affected travellers in As a company based in the United Kingdom, travel agency consortia and organizations in the United States and Canada are weighing the consequences of the loss of Thomas Cook, which went bankrupt and stranded hundreds of thousands of British travellers abroad. We have asked consumers to send us copies of their signed small contract, if necessary, so that we can at the same time reimburse the agent for the amount he paid on behalf of the consumer.

If you have a low deposit agreement with your customers, please provide us with a list of affected bookings so that we can refer them to your customers` claims. Kerby cited ONgoing research on ASTA`s consumers, which over the past six years has been increasingly used by travel advisors. In addition, the vast majority of ASTA members reported that their businesses are growing, and the number of employees in the U.S. Census Bureau has increased since then, by eight percent over five years. If you have obtained a refund from the consumer in violation of the above instructions, you must notify AlixPartners emergency at the email address C13. Complaints We want to offer them the best possible holiday. However, if you are not satisfied, please complain as soon as possible to the person concerned (z.B of the accommodation line or transport provider).

If they can`t help, you need to report it to your vacation agent or our local agent, and we will do everything in our power to resolve the issue. If you are still not satisfied, ask your vacation agent or our local agent for a customer relationship report form. If you do not have the services of a local representative or agent or if you are not available, you should contact our UK Trade Office immediately (by dialling the number of your travel document). When you return home, you send a letter to our offices in The UK within 28 days of their return (and, if possible, your completed customer relationship report form). If you have special needs that prevent you from writing to us, we will accept the details of your complaint over the phone if possible. In case of complaints from regular airlines, we will act as a link between you and the airline to help solve the problem.

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